ISSN 2394-5125
 

Research Article 


Electronic Commerce Adoption among Malaysian SMEs

Tze San Ong, Boon Heng Teh, Nur Fatin Kasbun, Hamidreza Mahroeian, Mohammad Imtiaz Hossain.

Abstract
The Internet's World Wide Web has become the prime driver of modern E-commerce that can be an important source of competitive advantage for most business organizations, especially small and medium sized (SMEs) businesses. In recent years, researchers have focused on e-commerce adoption both in the United States and other countries. The main purpose of this paper is to study the perceptions of strategic value viewed by owners, influencing SMEs top manager‟s decision in Malaysia and to identify and study the critical factors influencing adoption of e-commerce among SMEs in Malaysia. Data are collected through a questionnaire survey (n=100) of SMEs. Result indicates that e-commerce adoption was significantly influenced by its organizational readiness, perceived ease of use, and also perceived usefulness factors. The results show that the major reason behind e-commerce non-adoption is that the organization is not ready to make that change because of cultural reasons and financial constraint. Overall research showed that majority of the SMEs in Malaysia have adopted e-commerce, usage levels have remained relatively low. Furthermore, organizational readiness strongly influences e-commerce implementation, and managerial support and financial, logistical, and technological factors weigh heavily in determining if an SME in Malaysia can pursue e-commerce implementation.

Key words: e-commerce, determinants, SMEs, Malaysia


 
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How to Cite this Article
Pubmed Style

Tze San Ong, Boon Heng Teh, Nur Fatin Kasbun, Hamidreza Mahroeian, Mohammad Imtiaz Hossain. Electronic Commerce Adoption among Malaysian SMEs. JCR. 2020; 7(19): 555-565. doi:10.31838/jcr.07.19.71


Web Style

Tze San Ong, Boon Heng Teh, Nur Fatin Kasbun, Hamidreza Mahroeian, Mohammad Imtiaz Hossain. Electronic Commerce Adoption among Malaysian SMEs. http://www.jcreview.com/?mno=102201 [Access: September 14, 2020]. doi:10.31838/jcr.07.19.71


AMA (American Medical Association) Style

Tze San Ong, Boon Heng Teh, Nur Fatin Kasbun, Hamidreza Mahroeian, Mohammad Imtiaz Hossain. Electronic Commerce Adoption among Malaysian SMEs. JCR. 2020; 7(19): 555-565. doi:10.31838/jcr.07.19.71



Vancouver/ICMJE Style

Tze San Ong, Boon Heng Teh, Nur Fatin Kasbun, Hamidreza Mahroeian, Mohammad Imtiaz Hossain. Electronic Commerce Adoption among Malaysian SMEs. JCR. (2020), [cited September 14, 2020]; 7(19): 555-565. doi:10.31838/jcr.07.19.71



Harvard Style

Tze San Ong, Boon Heng Teh, Nur Fatin Kasbun, Hamidreza Mahroeian, Mohammad Imtiaz Hossain (2020) Electronic Commerce Adoption among Malaysian SMEs. JCR, 7 (19), 555-565. doi:10.31838/jcr.07.19.71



Turabian Style

Tze San Ong, Boon Heng Teh, Nur Fatin Kasbun, Hamidreza Mahroeian, Mohammad Imtiaz Hossain. 2020. Electronic Commerce Adoption among Malaysian SMEs. Journal of Critical Reviews, 7 (19), 555-565. doi:10.31838/jcr.07.19.71



Chicago Style

Tze San Ong, Boon Heng Teh, Nur Fatin Kasbun, Hamidreza Mahroeian, Mohammad Imtiaz Hossain. "Electronic Commerce Adoption among Malaysian SMEs." Journal of Critical Reviews 7 (2020), 555-565. doi:10.31838/jcr.07.19.71



MLA (The Modern Language Association) Style

Tze San Ong, Boon Heng Teh, Nur Fatin Kasbun, Hamidreza Mahroeian, Mohammad Imtiaz Hossain. "Electronic Commerce Adoption among Malaysian SMEs." Journal of Critical Reviews 7.19 (2020), 555-565. Print. doi:10.31838/jcr.07.19.71



APA (American Psychological Association) Style

Tze San Ong, Boon Heng Teh, Nur Fatin Kasbun, Hamidreza Mahroeian, Mohammad Imtiaz Hossain (2020) Electronic Commerce Adoption among Malaysian SMEs. Journal of Critical Reviews, 7 (19), 555-565. doi:10.31838/jcr.07.19.71