ISSN 2394-5125
 

Research Article 


EMAIL CLIENT AUTOMATION WITH RPA

Akshay P N, Nisarga Kalagi, Deeksha Shetty, Ramalingam H M.

Abstract
In todayís internet era Electronic mail (Email) is a widely used communication channel
commonly used to control customer inquiries such as complaints, feedbacks, reviews, and suggestions. With an
increase in the number of customers, there is a significant increase in the emails being received daily, which
needs to be segregated, to ensure that a proper reply is sent to all the senders in an organization and to prevent
overwhelming and messy email accumulation. Now, the problem with the traditional method is that a manual
workforce team cannot sit and segregate every email as the humongous amount of emails get generated daily.
Apart from that it is quite a tiresome job and cannot be done by a single employee or a team of employees. So,
the businesses industry and other industries can simply automate the email processing task of segregating
common emails into specified folders as per the organizationís requirements. The proposed system is a smart
email client prototype that automates the task of email segregation and routing and by providing fixed reply
using Robotic process automation (RPA) that runs on UiPath software.

Key words: Robotic Process Automation, Electronic mail, Identification.


 
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Pubmed Style

Akshay P N, Nisarga Kalagi, Deeksha Shetty, Ramalingam H M. EMAIL CLIENT AUTOMATION WITH RPA. JCR. 2020; 7(19): 787-795. doi:10.31838/jcr.07.19.95


Web Style

Akshay P N, Nisarga Kalagi, Deeksha Shetty, Ramalingam H M. EMAIL CLIENT AUTOMATION WITH RPA. http://www.jcreview.com/?mno=102895 [Access: July 16, 2020]. doi:10.31838/jcr.07.19.95


AMA (American Medical Association) Style

Akshay P N, Nisarga Kalagi, Deeksha Shetty, Ramalingam H M. EMAIL CLIENT AUTOMATION WITH RPA. JCR. 2020; 7(19): 787-795. doi:10.31838/jcr.07.19.95



Vancouver/ICMJE Style

Akshay P N, Nisarga Kalagi, Deeksha Shetty, Ramalingam H M. EMAIL CLIENT AUTOMATION WITH RPA. JCR. (2020), [cited July 16, 2020]; 7(19): 787-795. doi:10.31838/jcr.07.19.95



Harvard Style

Akshay P N, Nisarga Kalagi, Deeksha Shetty, Ramalingam H M (2020) EMAIL CLIENT AUTOMATION WITH RPA. JCR, 7 (19), 787-795. doi:10.31838/jcr.07.19.95



Turabian Style

Akshay P N, Nisarga Kalagi, Deeksha Shetty, Ramalingam H M. 2020. EMAIL CLIENT AUTOMATION WITH RPA. Journal of Critical Reviews, 7 (19), 787-795. doi:10.31838/jcr.07.19.95



Chicago Style

Akshay P N, Nisarga Kalagi, Deeksha Shetty, Ramalingam H M. "EMAIL CLIENT AUTOMATION WITH RPA." Journal of Critical Reviews 7 (2020), 787-795. doi:10.31838/jcr.07.19.95



MLA (The Modern Language Association) Style

Akshay P N, Nisarga Kalagi, Deeksha Shetty, Ramalingam H M. "EMAIL CLIENT AUTOMATION WITH RPA." Journal of Critical Reviews 7.19 (2020), 787-795. Print. doi:10.31838/jcr.07.19.95



APA (American Psychological Association) Style

Akshay P N, Nisarga Kalagi, Deeksha Shetty, Ramalingam H M (2020) EMAIL CLIENT AUTOMATION WITH RPA. Journal of Critical Reviews, 7 (19), 787-795. doi:10.31838/jcr.07.19.95





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