ISSN 2394-5125
 

Research Article 


PERCEIVED LECTURERS’ FEEDBACK AND ONLINE LEARNING STUDENTS’ SATISFACTION: A CASE STUDY OF UNITAR COLLEGE STUDENTS

Sharfika Raime, Mohd. Farid Shamsudin, Raemah Abdullah Hashim, NorsafrimanAbd. Rahman.

Abstract
Online learning is a relatively ongoing word used to delineate a type of learning that can be performed through websites. The importance of online learning development and its implementation is undeniable especially in today’s world since the attacks and outbreaks of COVID-19 virus. Hence, this study was conducted to examine the determining factor of perceived lecturers’ feedback towards online learning students’ satisfaction in one of the private colleges in Malaysia, applying the quantitative method. A total of fifty-three (53) students from UNITAR College have participated in the questionnaire survey utilising questionnaires that were adapted from previous works. Data were analysed using SPSS version 23 for descriptive assessment and Smart-PLS 3.0 for both measurement and structural model analysis. Findings revealed that perceived lecturers’ feedback has a significant relationship with UNITAR College online learning students’ satisfaction (T-value =7.102; P-value =0.000). By understanding the factor that leads to students’ satisfaction on online learning, it is hoped that all lecturers from colleges and universities would provide timely and constructive feedback to students to ensure the online learning effectiveness.

Key words: COVID-19; Online Learning;Perceived Lecturers’ Feedback; Social-Exchange Theory; Students’ Satisfaction.


 
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How to Cite this Article
Pubmed Style

Sharfika Raime, Mohd. Farid Shamsudin, Raemah Abdullah Hashim, NorsafrimanAbd. Rahman. PERCEIVED LECTURERS’ FEEDBACK AND ONLINE LEARNING STUDENTS’ SATISFACTION: A CASE STUDY OF UNITAR COLLEGE STUDENTS. JCR. 2020; 7(19): 1319-1326. doi:10.31838/jcr.07.19.161


Web Style

Sharfika Raime, Mohd. Farid Shamsudin, Raemah Abdullah Hashim, NorsafrimanAbd. Rahman. PERCEIVED LECTURERS’ FEEDBACK AND ONLINE LEARNING STUDENTS’ SATISFACTION: A CASE STUDY OF UNITAR COLLEGE STUDENTS. http://www.jcreview.com/?mno=104604 [Access: September 14, 2020]. doi:10.31838/jcr.07.19.161


AMA (American Medical Association) Style

Sharfika Raime, Mohd. Farid Shamsudin, Raemah Abdullah Hashim, NorsafrimanAbd. Rahman. PERCEIVED LECTURERS’ FEEDBACK AND ONLINE LEARNING STUDENTS’ SATISFACTION: A CASE STUDY OF UNITAR COLLEGE STUDENTS. JCR. 2020; 7(19): 1319-1326. doi:10.31838/jcr.07.19.161



Vancouver/ICMJE Style

Sharfika Raime, Mohd. Farid Shamsudin, Raemah Abdullah Hashim, NorsafrimanAbd. Rahman. PERCEIVED LECTURERS’ FEEDBACK AND ONLINE LEARNING STUDENTS’ SATISFACTION: A CASE STUDY OF UNITAR COLLEGE STUDENTS. JCR. (2020), [cited September 14, 2020]; 7(19): 1319-1326. doi:10.31838/jcr.07.19.161



Harvard Style

Sharfika Raime, Mohd. Farid Shamsudin, Raemah Abdullah Hashim, NorsafrimanAbd. Rahman (2020) PERCEIVED LECTURERS’ FEEDBACK AND ONLINE LEARNING STUDENTS’ SATISFACTION: A CASE STUDY OF UNITAR COLLEGE STUDENTS. JCR, 7 (19), 1319-1326. doi:10.31838/jcr.07.19.161



Turabian Style

Sharfika Raime, Mohd. Farid Shamsudin, Raemah Abdullah Hashim, NorsafrimanAbd. Rahman. 2020. PERCEIVED LECTURERS’ FEEDBACK AND ONLINE LEARNING STUDENTS’ SATISFACTION: A CASE STUDY OF UNITAR COLLEGE STUDENTS. Journal of Critical Reviews, 7 (19), 1319-1326. doi:10.31838/jcr.07.19.161



Chicago Style

Sharfika Raime, Mohd. Farid Shamsudin, Raemah Abdullah Hashim, NorsafrimanAbd. Rahman. "PERCEIVED LECTURERS’ FEEDBACK AND ONLINE LEARNING STUDENTS’ SATISFACTION: A CASE STUDY OF UNITAR COLLEGE STUDENTS." Journal of Critical Reviews 7 (2020), 1319-1326. doi:10.31838/jcr.07.19.161



MLA (The Modern Language Association) Style

Sharfika Raime, Mohd. Farid Shamsudin, Raemah Abdullah Hashim, NorsafrimanAbd. Rahman. "PERCEIVED LECTURERS’ FEEDBACK AND ONLINE LEARNING STUDENTS’ SATISFACTION: A CASE STUDY OF UNITAR COLLEGE STUDENTS." Journal of Critical Reviews 7.19 (2020), 1319-1326. Print. doi:10.31838/jcr.07.19.161



APA (American Psychological Association) Style

Sharfika Raime, Mohd. Farid Shamsudin, Raemah Abdullah Hashim, NorsafrimanAbd. Rahman (2020) PERCEIVED LECTURERS’ FEEDBACK AND ONLINE LEARNING STUDENTS’ SATISFACTION: A CASE STUDY OF UNITAR COLLEGE STUDENTS. Journal of Critical Reviews, 7 (19), 1319-1326. doi:10.31838/jcr.07.19.161