ISSN 2394-5125
 

Research Article 


THE ROLE OF WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN FIVE-STAR HOTELS IN VIETNAM

Ngo Ngoc Minh,Nguyen Duc Loc.

Abstract
The paper examines the effects of leadership and compensation toward employee performance,
and the role of motivation in five-star hotels in the whole of Vietnam. The study took 100 respondents from a
population of 162 managers. The descriptive analysis used SPSS and inferential analysis used Lisrel 8.8 with
Structural Equation Model (SEM). The findings revealed that leadership significantly affect work motivation.
Compensation does not affect work motivation. Meanwhile, work motivation significantly influence job
performance. Leadership owns a more considerable direct influence (0.23) on job performance than indirect
effect through work motivation (0.08). Compensation has a more prominent direct influence (0.32) on
performance than the indirect impact through work motivation (0.03). It means that leadership is not the
mediating variable. The findings showed that leadership and compensation could directly improve employee
performance without the involvement of employees’ motivation. The total influence of leadership towards job
performance through work motivation is more significant (0.55) than the total influence of compensation towards
job performance through work motivation (0.24). The critical finding of this research is improving job
performance in five-star hotels in Vietnam by increasing work motivation and leadership capacity.

Key words: Leadership, compensation, work motivation, job performance, five-star hotel


 
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How to Cite this Article
Pubmed Style

Ngo Ngoc Minh,Nguyen Duc Loc. THE ROLE OF WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN FIVE-STAR HOTELS IN VIETNAM. JCR. 2020; 7(19): 2229-2236. doi:10.31838/jcr.07.19.267


Web Style

Ngo Ngoc Minh,Nguyen Duc Loc. THE ROLE OF WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN FIVE-STAR HOTELS IN VIETNAM. http://www.jcreview.com/?mno=114868 [Access: September 15, 2020]. doi:10.31838/jcr.07.19.267


AMA (American Medical Association) Style

Ngo Ngoc Minh,Nguyen Duc Loc. THE ROLE OF WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN FIVE-STAR HOTELS IN VIETNAM. JCR. 2020; 7(19): 2229-2236. doi:10.31838/jcr.07.19.267



Vancouver/ICMJE Style

Ngo Ngoc Minh,Nguyen Duc Loc. THE ROLE OF WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN FIVE-STAR HOTELS IN VIETNAM. JCR. (2020), [cited September 15, 2020]; 7(19): 2229-2236. doi:10.31838/jcr.07.19.267



Harvard Style

Ngo Ngoc Minh,Nguyen Duc Loc (2020) THE ROLE OF WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN FIVE-STAR HOTELS IN VIETNAM. JCR, 7 (19), 2229-2236. doi:10.31838/jcr.07.19.267



Turabian Style

Ngo Ngoc Minh,Nguyen Duc Loc. 2020. THE ROLE OF WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN FIVE-STAR HOTELS IN VIETNAM. Journal of Critical Reviews, 7 (19), 2229-2236. doi:10.31838/jcr.07.19.267



Chicago Style

Ngo Ngoc Minh,Nguyen Duc Loc. "THE ROLE OF WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN FIVE-STAR HOTELS IN VIETNAM." Journal of Critical Reviews 7 (2020), 2229-2236. doi:10.31838/jcr.07.19.267



MLA (The Modern Language Association) Style

Ngo Ngoc Minh,Nguyen Duc Loc. "THE ROLE OF WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN FIVE-STAR HOTELS IN VIETNAM." Journal of Critical Reviews 7.19 (2020), 2229-2236. Print. doi:10.31838/jcr.07.19.267



APA (American Psychological Association) Style

Ngo Ngoc Minh,Nguyen Duc Loc (2020) THE ROLE OF WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN FIVE-STAR HOTELS IN VIETNAM. Journal of Critical Reviews, 7 (19), 2229-2236. doi:10.31838/jcr.07.19.267