ISSN 2394-5125
 

Research Article 


Customer Support and Measurements of Online Banking E-Service Quality

W.PORSELVI, DR. D. JUBLEE.

Abstract
Development in innovation has pulled in more e-banking clients in an online business setting.
Estimating service quality improves conveying better services than accomplish upper hands. Studies on s-service
quality give a satisfactory structure to estimating site intelligence. Be that as it may, no agreement exists to date in
regards to electronic help quality measurements. Predecessors of service quality are preferable imagined over their
parts in a disconnected setting. Be that as it may, no investigation has demonstrated a comparative wonder in an
online setting. The audits discoveries of efficient builds (framework quality, data quality, and intellectual trust)
influence e-SQ. Outcome develops (perceived value, affective trust, satisfaction and loyalty) with the middle
person of e-SQ are additionally analyzed.

Key words: Service quality, online banking, online services, Internet banking, efficiency


 
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How to Cite this Article
Pubmed Style

W.PORSELVI, DR. D. JUBLEE. Customer Support and Measurements of Online Banking E-Service Quality. JCR. 2020; 7(15): 1071-1075. doi:10.31838/jcr.07.15.146


Web Style

W.PORSELVI, DR. D. JUBLEE. Customer Support and Measurements of Online Banking E-Service Quality. http://www.jcreview.com/?mno=120075 [Access: September 15, 2020]. doi:10.31838/jcr.07.15.146


AMA (American Medical Association) Style

W.PORSELVI, DR. D. JUBLEE. Customer Support and Measurements of Online Banking E-Service Quality. JCR. 2020; 7(15): 1071-1075. doi:10.31838/jcr.07.15.146



Vancouver/ICMJE Style

W.PORSELVI, DR. D. JUBLEE. Customer Support and Measurements of Online Banking E-Service Quality. JCR. (2020), [cited September 15, 2020]; 7(15): 1071-1075. doi:10.31838/jcr.07.15.146



Harvard Style

W.PORSELVI, DR. D. JUBLEE (2020) Customer Support and Measurements of Online Banking E-Service Quality. JCR, 7 (15), 1071-1075. doi:10.31838/jcr.07.15.146



Turabian Style

W.PORSELVI, DR. D. JUBLEE. 2020. Customer Support and Measurements of Online Banking E-Service Quality. Journal of Critical Reviews, 7 (15), 1071-1075. doi:10.31838/jcr.07.15.146



Chicago Style

W.PORSELVI, DR. D. JUBLEE. "Customer Support and Measurements of Online Banking E-Service Quality." Journal of Critical Reviews 7 (2020), 1071-1075. doi:10.31838/jcr.07.15.146



MLA (The Modern Language Association) Style

W.PORSELVI, DR. D. JUBLEE. "Customer Support and Measurements of Online Banking E-Service Quality." Journal of Critical Reviews 7.15 (2020), 1071-1075. Print. doi:10.31838/jcr.07.15.146



APA (American Psychological Association) Style

W.PORSELVI, DR. D. JUBLEE (2020) Customer Support and Measurements of Online Banking E-Service Quality. Journal of Critical Reviews, 7 (15), 1071-1075. doi:10.31838/jcr.07.15.146