ISSN 2394-5125
 

Research Article 


The Impact of Staff Satisfaction on Turnover Intention: A Case Study at Selected Higher Education Institution

Mohd Rashid bin Ab Hamida, Mohamad Hazeem bin Mohmad Sidikb, Abdullah Ibrahimc, Mohamad Rozi bin Hassand, Waqas Sami.

Abstract
: Staff satisfaction study is gaining evergreen attention as achieving itwould lead to organisational
performance and effectiveness.Universities as higher education institution (HEI) also cannot neglect the
importance of their staff satisfaction in maintaining their competitiveness as compared with other institutions for
the sake of producing a new generation with knowledge.The purpose of this study was to empirically test
thehypothesised model of staff satisfaction on turnover intention in HEIs using the Structural Equation Modelling
(SEM) through Partial Least Squares (PLS) estimation.This cross-section study usedsecondary data from one of
the universities in Malaysiawhich involved 1022 respondents. The findings revealed significant relationships
between each of the constructs studied on staff satisfaction and turnover intention. In conclusion, predictors of staff
satisfaction area crucial factor in a HEI and this finding can be used to further improve work conditions in a
university in order to ensure that staff are satisfied in every aspect of university management.

Key words: : job satisfaction, turnover intention, higher education institution


 
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How to Cite this Article
Pubmed Style

Mohd Rashid bin Ab Hamida, Mohamad Hazeem bin Mohmad Sidikb, Abdullah Ibrahimc, Mohamad Rozi bin Hassand, Waqas Sami. The Impact of Staff Satisfaction on Turnover Intention: A Case Study at Selected Higher Education Institution. JCR. 2020; 7(15): 1086-1093. doi:10.31838/jcr.07.15.148


Web Style

Mohd Rashid bin Ab Hamida, Mohamad Hazeem bin Mohmad Sidikb, Abdullah Ibrahimc, Mohamad Rozi bin Hassand, Waqas Sami. The Impact of Staff Satisfaction on Turnover Intention: A Case Study at Selected Higher Education Institution. http://www.jcreview.com/?mno=120079 [Access: June 29, 2020]. doi:10.31838/jcr.07.15.148


AMA (American Medical Association) Style

Mohd Rashid bin Ab Hamida, Mohamad Hazeem bin Mohmad Sidikb, Abdullah Ibrahimc, Mohamad Rozi bin Hassand, Waqas Sami. The Impact of Staff Satisfaction on Turnover Intention: A Case Study at Selected Higher Education Institution. JCR. 2020; 7(15): 1086-1093. doi:10.31838/jcr.07.15.148



Vancouver/ICMJE Style

Mohd Rashid bin Ab Hamida, Mohamad Hazeem bin Mohmad Sidikb, Abdullah Ibrahimc, Mohamad Rozi bin Hassand, Waqas Sami. The Impact of Staff Satisfaction on Turnover Intention: A Case Study at Selected Higher Education Institution. JCR. (2020), [cited June 29, 2020]; 7(15): 1086-1093. doi:10.31838/jcr.07.15.148



Harvard Style

Mohd Rashid bin Ab Hamida, Mohamad Hazeem bin Mohmad Sidikb, Abdullah Ibrahimc, Mohamad Rozi bin Hassand, Waqas Sami (2020) The Impact of Staff Satisfaction on Turnover Intention: A Case Study at Selected Higher Education Institution. JCR, 7 (15), 1086-1093. doi:10.31838/jcr.07.15.148



Turabian Style

Mohd Rashid bin Ab Hamida, Mohamad Hazeem bin Mohmad Sidikb, Abdullah Ibrahimc, Mohamad Rozi bin Hassand, Waqas Sami. 2020. The Impact of Staff Satisfaction on Turnover Intention: A Case Study at Selected Higher Education Institution. Journal of Critical Reviews, 7 (15), 1086-1093. doi:10.31838/jcr.07.15.148



Chicago Style

Mohd Rashid bin Ab Hamida, Mohamad Hazeem bin Mohmad Sidikb, Abdullah Ibrahimc, Mohamad Rozi bin Hassand, Waqas Sami. "The Impact of Staff Satisfaction on Turnover Intention: A Case Study at Selected Higher Education Institution." Journal of Critical Reviews 7 (2020), 1086-1093. doi:10.31838/jcr.07.15.148



MLA (The Modern Language Association) Style

Mohd Rashid bin Ab Hamida, Mohamad Hazeem bin Mohmad Sidikb, Abdullah Ibrahimc, Mohamad Rozi bin Hassand, Waqas Sami. "The Impact of Staff Satisfaction on Turnover Intention: A Case Study at Selected Higher Education Institution." Journal of Critical Reviews 7.15 (2020), 1086-1093. Print. doi:10.31838/jcr.07.15.148



APA (American Psychological Association) Style

Mohd Rashid bin Ab Hamida, Mohamad Hazeem bin Mohmad Sidikb, Abdullah Ibrahimc, Mohamad Rozi bin Hassand, Waqas Sami (2020) The Impact of Staff Satisfaction on Turnover Intention: A Case Study at Selected Higher Education Institution. Journal of Critical Reviews, 7 (15), 1086-1093. doi:10.31838/jcr.07.15.148





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