ISSN 2394-5125
 

Research Article 


MANAGEMENT CAPACITY IMPACTING ON THE BANKING SERVICEOF THE COMMERCIAL BANKS IN DONG NAI PROVINCE

Phan Thanh Tam, Phan Dien Vy.

Abstract
Commercial banks are strengthening the financial situation, improving the management capacity
of credit institutions according to the law, and in line with international economic integration and the booming
industrial revolution 4.0, which is one of the goals in the Vietnam banking industry development strategy year
2025, orientation to 2030. Therefore, this paper's main objective is to find out the management
capacityimpacting the bank service of commercial banks in Dong Nai province. The researchers surveyed 800
customers(765 samples processed) working forcommercial banks in Dong Nai province. Data collected from
March 2020 to May 2020. The researchers applied a simple random technique, tested Cronbach's Alpha, and
had the exploratory factor analysis (EFA) used for Structural Equation Modelling (SEM) technique. The paper's
findings have the management capacityfactor affecting the bank service of commercial banks in Dong Nai
province with a significance level of 0.01.

Key words: Management, capacity, commercial bank, and banking service


 
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How to Cite this Article
Pubmed Style

Phan Thanh Tam , Phan Dien Vy. MANAGEMENT CAPACITY IMPACTING ON THE BANKING SERVICEOF THE COMMERCIAL BANKS IN DONG NAI PROVINCE. JCR. 2020; 7(19): 2603-2609. doi:10.31838/jcr.07.19.321


Web Style

Phan Thanh Tam , Phan Dien Vy. MANAGEMENT CAPACITY IMPACTING ON THE BANKING SERVICEOF THE COMMERCIAL BANKS IN DONG NAI PROVINCE. http://www.jcreview.com/?mno=120669 [Access: September 15, 2020]. doi:10.31838/jcr.07.19.321


AMA (American Medical Association) Style

Phan Thanh Tam , Phan Dien Vy. MANAGEMENT CAPACITY IMPACTING ON THE BANKING SERVICEOF THE COMMERCIAL BANKS IN DONG NAI PROVINCE. JCR. 2020; 7(19): 2603-2609. doi:10.31838/jcr.07.19.321



Vancouver/ICMJE Style

Phan Thanh Tam , Phan Dien Vy. MANAGEMENT CAPACITY IMPACTING ON THE BANKING SERVICEOF THE COMMERCIAL BANKS IN DONG NAI PROVINCE. JCR. (2020), [cited September 15, 2020]; 7(19): 2603-2609. doi:10.31838/jcr.07.19.321



Harvard Style

Phan Thanh Tam , Phan Dien Vy (2020) MANAGEMENT CAPACITY IMPACTING ON THE BANKING SERVICEOF THE COMMERCIAL BANKS IN DONG NAI PROVINCE. JCR, 7 (19), 2603-2609. doi:10.31838/jcr.07.19.321



Turabian Style

Phan Thanh Tam , Phan Dien Vy. 2020. MANAGEMENT CAPACITY IMPACTING ON THE BANKING SERVICEOF THE COMMERCIAL BANKS IN DONG NAI PROVINCE. Journal of Critical Reviews, 7 (19), 2603-2609. doi:10.31838/jcr.07.19.321



Chicago Style

Phan Thanh Tam , Phan Dien Vy. "MANAGEMENT CAPACITY IMPACTING ON THE BANKING SERVICEOF THE COMMERCIAL BANKS IN DONG NAI PROVINCE." Journal of Critical Reviews 7 (2020), 2603-2609. doi:10.31838/jcr.07.19.321



MLA (The Modern Language Association) Style

Phan Thanh Tam , Phan Dien Vy. "MANAGEMENT CAPACITY IMPACTING ON THE BANKING SERVICEOF THE COMMERCIAL BANKS IN DONG NAI PROVINCE." Journal of Critical Reviews 7.19 (2020), 2603-2609. Print. doi:10.31838/jcr.07.19.321



APA (American Psychological Association) Style

Phan Thanh Tam , Phan Dien Vy (2020) MANAGEMENT CAPACITY IMPACTING ON THE BANKING SERVICEOF THE COMMERCIAL BANKS IN DONG NAI PROVINCE. Journal of Critical Reviews, 7 (19), 2603-2609. doi:10.31838/jcr.07.19.321