ISSN 2394-5125
 

Research Article 


THE IMPACT OF USING E-HEALTH ON PATIENT SATISFACTION FROM A PHYSICIAN-PATIENT RELATIONSHIP PERSPECTIVE

Dr. Yasmin Sakka, Dr. Dina Qarashay.

Abstract
This study aims to determine how e-health impacts physician-patient relationship by evaluating patientsí perceptions in terms of trust, reliability, communication, service quality, time and cost, and control and improvement aspects of the relationship. The aggregate outcome of the study examines patient readiness to use electronic two-way communication between patient and physician in Jordanian healthcare sector. The theoretical model has been constructed post a review of related previous literature to identify the dependent and independent variables of the study. Data was collected by means of questionnaire survey of patients visiting private hospitals in Amman, Jordan using a simple random sampling method (N=344). The results of this research revealed that the perception of Jordanians of e-Health physician-patient relationship is significantly positive. This perception comes with the belief that e-Health will improve the relationship, save time and money and improve the quality of care.


 
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How to Cite this Article
Pubmed Style

Dr. Yasmin Sakka, Dr. Dina Qarashay. THE IMPACT OF USING E-HEALTH ON PATIENT SATISFACTION FROM A PHYSICIAN-PATIENT RELATIONSHIP PERSPECTIVE. JCR. 2020; 7(19): 3031-3041. doi:10.31838/jcr.07.19.367


Web Style

Dr. Yasmin Sakka, Dr. Dina Qarashay. THE IMPACT OF USING E-HEALTH ON PATIENT SATISFACTION FROM A PHYSICIAN-PATIENT RELATIONSHIP PERSPECTIVE. http://www.jcreview.com/?mno=122801 [Access: September 16, 2020]. doi:10.31838/jcr.07.19.367


AMA (American Medical Association) Style

Dr. Yasmin Sakka, Dr. Dina Qarashay. THE IMPACT OF USING E-HEALTH ON PATIENT SATISFACTION FROM A PHYSICIAN-PATIENT RELATIONSHIP PERSPECTIVE. JCR. 2020; 7(19): 3031-3041. doi:10.31838/jcr.07.19.367



Vancouver/ICMJE Style

Dr. Yasmin Sakka, Dr. Dina Qarashay. THE IMPACT OF USING E-HEALTH ON PATIENT SATISFACTION FROM A PHYSICIAN-PATIENT RELATIONSHIP PERSPECTIVE. JCR. (2020), [cited September 16, 2020]; 7(19): 3031-3041. doi:10.31838/jcr.07.19.367



Harvard Style

Dr. Yasmin Sakka, Dr. Dina Qarashay (2020) THE IMPACT OF USING E-HEALTH ON PATIENT SATISFACTION FROM A PHYSICIAN-PATIENT RELATIONSHIP PERSPECTIVE. JCR, 7 (19), 3031-3041. doi:10.31838/jcr.07.19.367



Turabian Style

Dr. Yasmin Sakka, Dr. Dina Qarashay. 2020. THE IMPACT OF USING E-HEALTH ON PATIENT SATISFACTION FROM A PHYSICIAN-PATIENT RELATIONSHIP PERSPECTIVE. Journal of Critical Reviews, 7 (19), 3031-3041. doi:10.31838/jcr.07.19.367



Chicago Style

Dr. Yasmin Sakka, Dr. Dina Qarashay. "THE IMPACT OF USING E-HEALTH ON PATIENT SATISFACTION FROM A PHYSICIAN-PATIENT RELATIONSHIP PERSPECTIVE." Journal of Critical Reviews 7 (2020), 3031-3041. doi:10.31838/jcr.07.19.367



MLA (The Modern Language Association) Style

Dr. Yasmin Sakka, Dr. Dina Qarashay. "THE IMPACT OF USING E-HEALTH ON PATIENT SATISFACTION FROM A PHYSICIAN-PATIENT RELATIONSHIP PERSPECTIVE." Journal of Critical Reviews 7.19 (2020), 3031-3041. Print. doi:10.31838/jcr.07.19.367



APA (American Psychological Association) Style

Dr. Yasmin Sakka, Dr. Dina Qarashay (2020) THE IMPACT OF USING E-HEALTH ON PATIENT SATISFACTION FROM A PHYSICIAN-PATIENT RELATIONSHIP PERSPECTIVE. Journal of Critical Reviews, 7 (19), 3031-3041. doi:10.31838/jcr.07.19.367