Abstract

Many organizations use very different appraisal techniques to judge their employees� performance. This research is investigating the impact of age and working tenure on employee satisfaction through a proper channel of appraisal system practices. Data were collected using a self-administered survey of Commercial banks and moderation analysis was employed to test the study�s hypotheses. The outcomes of the study show that the performance of the employees and managers who were provided with a fair justice approach in the appraisal system were more loyal, committed, and satisfied with their work as well as the organization. However, the effect of the moderator as age was weaker in the relationship followed by the strongest relationship of working tenure as a moderator. In conclusion, to improve a fair PA method, this is a good approach to be adopted by the companies to communicate properly to their employees and managers, regarding the process, so that better outcomes and satisfaction for both sides can be created. This research is contributing to the management field in enhancing and developing a fair evaluation system practice in the organization for the growth and satisfaction of employees and an employer.

Description