Abstract

To safeguard consumer interests against dishonest business practices, India's Consumer Protection Act (CPA) was passed in 1986. The CPA calls for the creation of consumer courts, which have the authority to resolve conflicts between customers and enterprises. These courts have been successful in resolving consumer complaints and offering relief to customers who have been offended.Consumers in India have generally had favorable opinions of the CPA and have learned to rely on it to uphold their legal rights. The act has been crucial in fostering fair trade practices and preventing dishonest companies from taking advantage of customers. The Consumer Protection Act is nevertheless a crucial weapon for defending Indian consumers' rights in spite of these complaints. The law has been crucial in advancing fair trade principles and making sure that consumers are treated fairly by enterprises. The legislation can continue to play a crucial role in defending the rights of Indian consumers with continuous support and improvements. The researcher had considered people with different occupation to know People's Perception for Consumer Protection Act in India and found that Consumer protection act has been crucial in advancing fair trade principles, Consumer protection act increases consumers to sue negligent manufacturers and service providers and Consumers believed that the redressal processes were time-consuming and ineffectual.

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